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Summary of skills: Computer Proficiency CDL Permit Class B Microsoft Outlook Communication Skills Microsoft Excel Type 20 wpm Microsoft Word Forklift operation Microsoft PowerPoint Leadership Training HealthCare Provider CPR Education: 2/13 – present Minneapolis Community and Technical College, certificate of completion clinic/dental office support Mpls., MN Required Coursework: dental office support, customer service, intro to dentistry, clinical support Studies of interest: microbiology, tooth counting, personal protection equipment, jurisprudence, tooth morphology, pharmacology 11/09 – 11/10 TCU/IAM Advanced Training Program, Received - Certificate of Completion St. Paul, MN Required Courses – Transportation, Keyboarding/Word Processing, Business Communications, Consumer Mathematics Coursework: Airline Equipment Identification – various aircraft by engine placement, physical characteristics, and markings; passenger capacities and seating arrangements for each type of aircraft. Airline Customer Service Tasks – clear verbal communication skills, problem solving concerning passenger inquiries. Three-Letter Airport Codes – three-letter airport codes associated with each airport, geography, locating cities and airports on a map. Airline Terminology – airline terms and their appropriate meaning. Airline Baggage Handling – handling baggage safely and properly, proper lifting techniques. Airline Safety and Security Procedures – airport and terminal safety procedures along with security involved with processing tickets and baggage; on-board safety and evacuation procedures. Awards/Positions – Perfect Attendance 02/09 – 11/09 Atterbury Job Corps Edinburgh, IN Received: - Certificate of Completion- Glassworker/Fabricator Coursework: Cutting and handling glass, fabricating metal, using tape measures, welding, replacing glass, setting up scaffolds, proper use and maintenance of hand, air and power tools, safely loading and unloading materials from trucks, proper usage of hearing protection and protective clothing, understanding OSHA HAZMAT regulations, reading blueprint shop drawings and cut schedules 08/03 – 06/07 Anderson High School Anderson, IN High School Diploma 08/05 – 06/07 Ebbert Education Center Anderson, IN Courses – Auto Body Repair Studies included: Painting (mixing and application and preparation), Tire Maintenance (equipment operation) Experience: 10/11 – present Dunham Express/ Warehouse sorter Saint Paul, MN Duties included: sorting boxes, using forklift, pallet jack, and power jack on a daily basis; stacking and wrapping pallets, scanning packages for delivery, loading and unloading trucks, changing propane tanks on forklifts, working independently, ability to work various shifts 03/08- 02/09 Arby’s Restaurant/ Cashier Anderson, IN Customer Service Volunteerism/Charitable Organizations 10/09- 11/10 Feed My Starving Children Eagan, MN Duties included: International food preparation and distribution 04/09 - 05/09 Columbus Park and Recreation Dept. Columbus, IN Duties included: Landscaping, Custodial, Soccer Field & Equipment Maintenance, Skate Park Maintenance
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