How do Co-ParentMatch Payments Work?

If you wish to upgrade to premium membership your payment will be processed by PayPal or iTunes on a subscription basis. You can stop your subscription at any time so if you wish to only pay for 1 week’s membership or 6 months membership you are in full control.

On your billing page where you subscribe you will see a statement that explains our membership prices are based in UK sterling and all other currencies are converted by paypal with the current conversion rate for that day. This rate changes slightly daily and we are unable to control it.

How do I stop my subscription or delete my account with PayPal?

Using PayPal gives you maximum control over your account so please remember it is the member’s responsibility to cancel their own subscription to prevent any further payments being taken.

To cancel your own subscription or recurring payment:

1. Log in to your PayPal account.
2. Click Profile at the top of the page.
3. Click My Money then click Update beside My preapproved payments to find your payment.
4. Select the payment (Pinewoods Enterprises), and then click Cancel.

A subscription can be cancelled up until the day before the next scheduled payment in order for you not to be charged.

If you subscribed via the App please cancel through Apple following these instructions:

1. Go to Settings > iTunes & App Store.
2. Tap your Apple ID at the top of the screen.
3. Tap View Apple ID. You might need to sign in or use Touch ID.
4. Tap Subscriptions.
5. Tap the subscription that you want to manage.
6. Use the options to manage your subscription. 

How do I delete my profile?

If you wish to temporarily de-activate your profile you may do this at any time.

1. Log in to Co-ParentMatch.com
2. Select 'Profile'
3. Select 'Account Settings' - at the bottom of this page there is an option to 'Delete Profile' please select this option.
4. Ensure you have also ended your subscription with paypal or Apple

To permanently delete your profile please contact us.

Please email us and let us know if you have found a match.  We love to hear your success stories.

How can I pay for my membership?

PayPal accepts credit and debit cards from all countries.
PayPal accepts the following cards:
a.. Visa / Delta / Electron
b.. MasterCard / Eurocard
c.. PayPal Top Up Card
d.. Maestro
e.. Solo
f.. American Express
Debit cards (also known as bank cards) are accepted if they have a Visa or MasterCard logo.

What payment methods can I use when sending money? 
The following payment methods are available when sending money: 

a.. PayPal Balance
b.. Instant Bank Transfer
c.. eCheque (takes seven to nine business days)
d.. Credit or debit card

Payments using PayPal balance, credit or debit cards and Instant Bank Transfer methods will be credited to the recipient instantly. eCheques will take seven to nine business days to clear.

Which payment method will be used for my purchase?
1.. When you make a payment, any funds in yourPayPal balance are used first
2.. If you have no PayPal balance, or not enoughto cover the whole transaction, the remainder will be taken from your bank account 
3.. If you don't have a bank account registered with PayPal, your credit card or debit card will be charged instead

Co-ParentMatch.com was the first website in this now fastly growing industry, to offer a matching service for co-parents, and we are now established as the leadingwebsite worldwide in this field with more members than any other competitor site. We pride ourselves in 100% genuine members giving you the best chance to find your perfect parenting partner.