Privacy

CO‑PARENTMATCH PRIVACY POLICY

Your privacy is extremely important to us. This Privacy Policy explains how Co‑ParentMatch.com ("we", "us", "our") collects, uses, stores, and protects your personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the EU GDPR where applicable, and relevant data protection legislation.

By using our website or registering as a member, you confirm that you have read, understood, and agree to this Privacy Policy, which forms part of our Terms and Conditions.

1. ABOUT US

Co‑ParentMatch.com is an online platform designed to help individuals connect for co‑parenting purposes.

2. HOW TO CONTACT US

If you have any questions about this Privacy Policy, your personal data, or our data practices, you can contact us at:

Email: [email protected]

3. WHY THIS POLICY EXISTS

This policy is intended to clearly explain:

What personal data we collect
Why we collect it
How it is used and protected
When it may be shared
Your rights regarding your personal data

We want you to feel safe and confident using our services. If you do not agree with this policy, please do not use the website or register as a member.

4. INTELLECTUAL PROPERTY & USER CONTENT

All images used on Co‑ParentMatch.com are legally licensed from authorised image providers. These images remain the copyright of their respective owners and must not be copied, reused, or distributed outside this website. Any breach may result in account termination and reporting to the relevant licensing authority.

Members must ensure that:

Uploaded photographs are their own original images
Uploaded content does not infringe copyright or third‑party rights

We reserve the right to edit or remove profiles that breach these requirements.

Personal email addresses are not permitted within public profile sections. Communication between members must take place via our internal messaging system.

Disclaimer: Information provided on Co‑ParentMatch.com is for general information purposes only and does not constitute legal, medical, or professional advice. We accept no liability for decisions made regarding conception, medical procedures, or the upbringing of children.

5. PUBLIC PROFILES & VISIBILITY

Member profiles are public and may be viewed without logging in. Public profile content may also be shared via social media platforms such as Facebook, X (Twitter), or Instagram.

The following information is never publicly shared:

Full name
Date of birth
Address
Email address
Payment details

Members who do not wish their profile to appear on affiliated websites or social media should contact us directly.

6. PERSONAL DATA WE COLLECT

a) Profile & Account Data

When you register or use our services, we may collect:

Name
Email address
Telephone number
IP address
Profile information and preferences
Messages sent and received
Uploaded images

Some information you voluntarily provide (such as photos or profile details) may reveal special category data (e.g. ethnicity, religion, or sexual orientation). By providing this information, you explicitly consent to our processing of it in accordance with this policy.

You may choose not to provide optional information; however, certain features require mandatory data to function.

b) Shop & Purchases

When purchasing products or services via our shop, we may collect:

Name
Billing and delivery address
Email address
Telephone number
IP address

We do not collect or store payment card details. All payments are processed securely by third‑party payment providers such as PayPal or Stripe.

7. HOW WE USE YOUR PERSONAL DATA

We use your personal data to:

Create and manage your account and profile
Enable member communication
Process payments via third‑party providers
Send service‑related communications (e.g. confirmations, updates)
Send newsletters or promotional content (where you have opted in)
Respond to enquiries and support requests
Improve website functionality and user experience
Detect and prevent fraud, misuse, or breaches of our Terms
Comply with legal and regulatory obligations

You can opt out of marketing communications at any time.

8. THIRD‑PARTY SERVICE PROVIDERS

We do not sell, rent, or share your personal data for third‑party marketing purposes.

We may share limited personal data with trusted third‑party service providers strictly for operational purposes, including:

Payment processing (e.g. PayPal, Stripe)
Order delivery (e.g. Royal Mail, DPD, UPS)
Website monitoring or security services

All third parties are contractually required to protect your data and use it only for the agreed purpose.

9. LEGAL DISCLOSURE

We may disclose personal data where required to:

Comply with legal obligations or court orders
Enforce our Terms and Conditions
Protect the rights, safety, or property of our members or the public
Facilitate a business sale, merger, or restructuring

Any such disclosure will be limited and legally justified.

10. DATA RETENTION

We retain personal data only for as long as necessary for the purpose it was collected.

Upon account closure or membership expiry:

Data will be securely deleted or
Anonymised for statistical analysis

11. YOUR DATA RIGHTS

You have the right to:

Access your personal data
Request correction or deletion
Restrict or object to processing
Request a copy of your data
Withdraw consent at any time

Requests can be made by editing your profile or contacting us directly. We aim to respond to initial requests within 48 hours and complete requests within 30 days. Identity verification may be required. An administrative fee may apply where permitted by law.

12. DATA SECURITY

We use industry‑standard security measures to protect your personal data, including:

Secure (HTTPS) connections
Encrypted data storage
Dedicated servers isolated from public internet access
Physical, technical, and administrative safeguards

In the event of a data breach, affected parties will be notified within 72 hours where legally required.

13. INTERNATIONAL DATA TRANSFERS

If we transfer data outside the UK or EEA (for example, when using international service providers), we ensure appropriate safeguards are in place to protect your data.

14. LINKS TO OTHER WEBSITES

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies separately.

15. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page. Continued use of the website constitutes acceptance of the updated policy.

16. SALE OR TRANSFER OF BUSINESS

In the event of a sale, merger, or transfer of ownership, member data may be transferred to new owners to ensure continuity of service, subject to this Privacy Policy.

17. ACCEPTANCE

By using Co‑ParentMatch.com, you confirm that you have read, understood, and agreed to this Privacy Policy and our Terms and Conditions.

18. CONTACT INFORMATION

For questions, concerns, or requests relating to this Privacy Policy, please contact us via: